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FAQs

General

What types of lubricants do you offer?

We offer a wide range of lubricants including industrial oils, greases, hydraulic fluids, and specialty lubricants designed for various applications and industries.

What industries do you serve?

We serve numerous industries such as automotive, aerospace, manufacturing, agriculture, marine, and many more.

Where are your products manufactured?

Our products are manufactured in state-of-the-art facilities located in multan to ensure quality and availability.

Do you offer custom lubrication solutions?

Yes, we provide customized lubrication solutions tailored to meet the specific needs of your applications and operating conditions.

Product

Information

What are the benefits of using your lubricants?

Our lubricants enhance the performance and longevity of your machinery, reduce wear and tear, improve energy efficiency, and lower maintenance costs.

How do I choose the right lubricant for my application?

You can refer to our product catalog or contact our technical support team for personalized recommendations based on your specific needs.

Can your lubricants be used in extreme temperatures?

Yes, we have lubricants specifically formulated to perform in both high and low-temperature environments.

Are your lubricants environmentally friendly?

We offer a range of eco-friendly lubricants that are biodegradable and comply with environmental regulations.

What is the shelf life of your lubricants?

The shelf life varies by product, but most of our lubricants have a shelf life of 3-5 years when stored properly.

Ordering &

Shipping

How can I place an order?

You can place an order through our website, by phone, or by contacting our sales team directly.

Do you offer bulk purchase discounts?

Yes, we offer competitive pricing and discounts for bulk purchases. Please contact our sales team for more information.

What are your shipping options and delivery times?

We offer standard, expedited, and international shipping options. Delivery times vary based on your location and the shipping method chosen.

Do you ship internationally?

No, we ship our products only in pakistan. if required then International shipping charges and delivery times will apply.

Company

Information

How long have you been in the lubrication industry?

We have been a trusted name in the lubrication industry for over 20 years, providing high-quality products and solutions to our customers.

Do you have any certifications or accreditations?

Yes, we hold various industry certifications such as ISO 9001 for quality management and ISO 14001 for environmental management.

Do you offer any training or workshops on lubrication?

We offer training sessions and workshops to help our customers understand the best practices in lubrication and maintenance.

Customer

Service

How can I contact customer service?

You can reach our customer service team via phone, email, or through the contact form on our website.

What is your return policy?

We offer a hassle-free return policy for unused and unopened products within 30 days of purchase. Please contact us for return authorization.

How do I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order online.

Do you have a loyalty or rewards program?

Yes, we value our customers and offer a loyalty program that provides discounts and rewards for repeat purchases.

Technical

Specifications

What are the technical specifications of your lubricants?

Technical specifications for each product can be found on our website under the product details section. You can also request this information from our technical team.

How do your products compare to other brands?

Our lubricants are formulated to meet or exceed industry standards and offer superior performance compared to other brands.

Can I get a sample for testing purposes?

Yes, we provide samples for testing. Please contact our sales team to request a sample.

Do you have a loyalty or rewards program?

Yes, we value our customers and offer a loyalty program that provides discounts and rewards for repeat purchases.

Methods

Application

What are the best practices for applying your lubricants?

Follow the application instructions provided with the product. Our technical support team can also provide guidance based on your specific needs.

Can your lubricants be used with automated lubrication systems?

Yes, many of our lubricants are compatible with automated lubrication systems. Please refer to the product specifications or contact us for more information.

How do I know if I'm using too much or too little lubricant?

Follow the manufacturer’s recommendations for lubrication intervals and quantities. Over-lubrication and under-lubrication can both cause issues, so it’s important to use the correct amount.

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Distribution Network

8 C/1-B Industrial Estate Multan,Pakistan.

+92 (061)-111-913-913

+92 (061) 653-8576

info@servomotoroil.com

www.servomotoroil.com

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  • Motorcycle Oils
  • Petrol & Gasoline Oils
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  • Gear Oils
  • Industrial Oils
  • Greases
  • Brake Fluid
  • Coolant
  • Bike Parts
  • Car Parts
  • Truck Parts